All systems operational

Light platform is operating normally.

Light Platform
Platform APIOperational
Bookings APIOperational
External integrations
National Infrastructure
PPA Integration — Pharmacy Programs AdministratorOperational
AIR Integration — Services AustraliaOperational
Healthcare Identifiers (HI) Service Integration — Services AustraliaOperational
eRx Script Exchange Integration — National Prescription Delivery ServiceOperational
Dispense Integrations
Fred NXT Integration API — Fred IT GroupOperational
Minfos Cloud API — MinfosOperational
Past incidents
July 2026
Delayed claim generation and AIR submissionsResolved
— Resolved
Automatic claim generation and AIR submission may be delayed for some vaccination encounters
Duration: 1 hr 16 min
June 2026
AIR Integration — elevated error ratesResolved
— Resolved
AIR may return errors and functionality may be affected
Duration: 5 hr 50 min
May 2026
Platform API intermittent unavailabilityResolved
— Resolved
Intermittent errors and unavailability on the Platform API
Duration: 23 min